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How mgm91 Handles Your Personal Data

This privacy policy sets out exactly what personal data mgm91 collects when you open an account, how we use it, and the steps we take to keep it…

Data collected only as neededSecure account storageYour right to access and deleteUPI, Paytm, PhonePe transaction recordsClear contact path for data requests

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What This Policy Covers and Where It Applies

mgm91 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

mgm91 collects account registration details — your name, email address, mobile number and date of birth — along with payment identifiers tied to UPI handles, Paytm wallet IDs or PhonePe numbers you use for deposits and withdrawals. Device identifiers, IP addresses and session logs are recorded

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automatically when you access the platform. Access to our platform and the applicability of this policy depend on local law; where local law permits, you are entitled to request a full copy of the data we hold, ask us to correct inaccuracies, or request deletion subject
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to our legal retention obligations. We do not sell your personal data to third parties. Data may be shared with payment processors and fraud-screening partners strictly to complete transactions or meet regulatory requirements in the jurisdictions where we operate.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

DATA REQUEST CONTACTS

Reach Us About Your Privacy Rights

If you want to access, correct or delete your personal data, or if you have any question about how mgm91 processes your information, you can reach our data team through the channels below. We aim to respond to all data-related requests within seven working days of receipt.

Team online

Email Data Team

Send your data access or deletion request to our dedicated privacy address. Include your registered mobile number so we can locate your account records quickly and confirm your identity before acting.

Live Chat Support

Start a live chat session from your account dashboard any time the support window is open. Our agents can log a formal data request on your behalf and give you a reference number to track its progress.

Account Help Centre

The Help Centre inside your account includes a dedicated privacy request form. Fill in the form, attach any required identity documents and our compliance team will review and respond within the stated period.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

We apply several layers of technical and procedural controls to keep your account data safe, from the moment you submit a UPI payment to the point your session ends.

Encrypted Data Storage

All personal and financial data — including UPI handles, Paytm wallet IDs and PhonePe numbers — is encrypted at rest using current industry-standard ciphers. Encryption keys are rotated on a scheduled basis and stored separately from the data they protect.

Cookie Use and Control

We use strictly necessary cookies to keep your session active and analytics cookies to understand how pages are used. You can review and adjust cookie preferences at any time through the cookie settings link in the site footer.

Account Access Security

Login attempts are monitored for unusual patterns. If we detect a login from an unrecognised device or location, we send a verification prompt to your registered mobile number before granting access to your account or wallet.

Data Retention Schedule

We keep your account records for as long as your account remains active and for the period required by applicable law after closure. Transaction records tied to UPI, Paytm or PhonePe payments are retained to meet financial reporting obligations.

Third-Party Sharing Limits

Your data is shared only with payment processors needed to complete UPI, Paytm or PhonePe transactions, and with identity-verification partners required by law. We contractually prohibit these partners from using your data for any other purpose.

Your Right to Correct and Delete

You may request correction of inaccurate personal details or deletion of your account data at any time by contacting our data team. We will confirm receipt, verify your identity and complete the request within our stated response window.

Common Questions About Your Data and Rights

The questions below cover the data rights and privacy practices we are asked about most. If your question is not listed here, contact our data team directly and we will respond within seven working days.

We collect your name, email address, mobile number and date of birth at registration. When you make a payment we also record the UPI handle, Paytm wallet ID or PhonePe number you use, along with transaction timestamps and amounts.

Submit a data access request via the privacy form in your account Help Centre, by live chat, or by emailing our data team. Include your registered mobile number so we can verify your identity and locate your records before responding.

Yes, where local law permits you may request deletion of your account data. We will honour the request for data we are not legally required to retain, such as certain transaction records and KYC documents held under financial reporting obligations.

We share data only with payment processors — including the UPI, Paytm and PhonePe rails — and identity-verification partners, strictly to complete your transactions or meet legal requirements. These partners are contractually prohibited from using your data for their own purposes.

Account records are retained while your account is active and for the period mandated by applicable law after closure. Payment records tied to UPI, Paytm and PhonePe transactions are kept for the duration required by financial regulations in the relevant jurisdiction.

We use session cookies to keep you logged in and analytics cookies to understand page usage. You can review and adjust which non-essential cookies are active at any time through the cookie settings link in the footer of every page.

Reach out to our data team by email or through the live chat channel in your account. Provide your registered mobile number and a description of the concern. We aim to acknowledge all data complaints within two working days and resolve them within the statutory period.

How mgm91 Handles Your Personal Data

Reach Us About Your Privacy Rights

Email Data Team

Live Chat Support

Account Help Centre

Data Handling, Cookies, Security and Retention

Encrypted Data Storage

Cookie Use and Control

Account Access Security

Data Retention Schedule

Third-Party Sharing Limits

Your Right to Correct and Delete

Common Questions About Your Data and Rights

01 What personal data does mgm91 collect when I open an account?

02 How can I request a copy of the data mgm91 holds about me?

03 Can I ask mgm91 to delete my personal data?

04 Does mgm91 share my data with third parties?

05 How long does mgm91 keep my account records?

06 What cookies does mgm91 use and how can I manage them?

07 Who do I contact if I believe my data has been handled incorrectly?

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